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Anonymous
STAY AWAY FROM THIS COMPANY... I booked a flight with them and 18 hours later i wanted to add some checked luggage and they said it wasn't possible to add checked luggage to my flights as there wasn't a big enough layover in between. The two airlines involved had no issues with it, i had called them before talking to Kiwi. When looking back at the website i found the option to add checked luggage to the flights before paying (yes i missed it and i admitted this to Kiwi.com) They still said it wasnt possible to do this when their website was offering it. When called out on this they told me that i had booked a saver fare and if i had paid more for the flights they could have modified the flights. Absolute shower of s***..... Stay clear, go to booking.com instead no issues with them.
1 year ago
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Kiwi.com has a 1.1 average rating from 1,324 reviews

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