Only good thing about Kiwi are the deals you can find and pay upfront. Aside from that, I was left without an update to an itinerary correction, and I wasn't advised I was involuntarily bumped from an overbooked flight, despite the Kiwi agent "confirming" to the airline they had advised me of the change. Issues on both of the flights booked with Kiwi. One cost me an additional $550 and a missed flight, the other cost me a 4.5hr delay and struggle to coordinate new pickup at destination at 1am. Do not recommend and will not be using Kiwi again. UPDATE 3 Months later, we are into December, and Shruti, the agent who was arranging partial credits for issue 1 and further credits for issue 2, has disappeared, no further response, every time I reach out to Kiwi chat, I get the same response, that my request has been passed to the team & someone will get back to me, then weeks continue to pass.