Booked a flight from Milwaukee to Honolulu, that consisted of a Sun County flight from Milwaukee to Las Vegas, and a connecting Hawaiian Airline flight from Las Vegas to Honolulu. Paid my luggage fee at Milwaukee, but I was told to pay luggage fee again at Las Vegas. The only note I had received from Kiwi.com was that I had to recheck my bags at Las Vegas. Nothing about having to pay the luggage fee again...
I complained via email. They kept saying they could not give me any refund and when I said I'd report this to the FTC or BBB, they said go ahead. NEVER use Kiwi.com. the worst customer service and the way they sell flights...
1 year ago
Kiwi.com has a
1.1
average rating
from
1,324
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.