Fly away but not with KIWI.com
Fly away! I'll go in english cause it seems to have more impact and they respond in english to french or any languages comments anyway! So respectful prewritten respond...
Anyway one of the flights of my trip has been cancel. the transporteur texted me a link.. i click on the like it's an AI that tell me it can change the fly for free no worries! So i do it but i can't get the confirmation mail! because KIWI is blocking it and sending me mail and message to tell me to change my flight through them but the want me pay for a new flight accualy...
I'm still fighting with them apparently the transporter knows and they are now refusing to assit me (Even that i've paid for the premium Kiwi assistance) because i've change my flight through the transporter but still blocking their mails to me...
First and last time with kiwi their behaviour regarding their own customers is pathethic and criminal! They play on the fact that the peoples who book those cheap flights can't complain or sue to get their money back.
I'll let you put your own word on it....
1 year ago
Kiwi.com has a
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