I accidentally, after purchasing my tickets, canceled them on kiwi.com and immediately notified them, I don’t want to cancel the flight, so they would return everything as it was.. I contacted the air carrier and they confirmed that the reservation was active. Then I contacted Kiwi again and they replied that they would cancel anyway. Although all I needed was for them to do nothing. I understand that I made a mistake, but the attitude in the style - we don’t care - your mistake, suffer yourself. And this is not my first and not only my negative experience with this company. I will never go anywhere near this service again.