Their service damn lousy… Try to call them few time and dont even know what they talking.
Due to book thru third party kiwi.com and happen Vjet delay my 1st trip flight and i unable to rush for my transit flight.
And cancellation was at Oct 2023 and now April 2024, email asking for the payment keep pushing to Carrier.
My friend using Trip.com cancel and the same day she get fully refund.
Trip.com also consider third party but compare kiwi.com this really cannot make it.
I dont even wish to give 1 star on it.
8 months ago
Kiwi.com has a
1.1
average rating
from
1,324
reviews
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