This company is TERRIBLE in every shape and form. My wife booked a flight for me from Greenville SC (GSP) to Tampa, FL. I had the app loaded and was getting hour by hour notifications the day I was supposed to fly out. Oh but the catch was Silver Airlines left GSP a month before and no one informed me this airline left GSP. I got to the airport to fly out and found out then. I had to pay for an extra flight (thanks to Delta) and haven't received reimbursement for the original flight that we booked through Kiwi. What a SCAM! I have tried multiple times to try and call but always get a busy signal. BUYER BEWARE!