AVOID KIWI AT ALL COST This is the 3rd flight change and the 2nd one that is completely unacceptable! Just on one holiday. flight time & Airport have changed. Delay in the layover of 3 hours with 1 stopover (changing the aircraft). I am disabled and can not do over 3 hours Delay & transfer aircraft. I should be compensated for this! Not charged Extra!! We booked a direct flight to Dallas from Orlando but you are offering an alternative flight for extra cost and charging £118.74 What you should be doing is Giving that flight for free + £118.74 for the inconvenience & delay! under regulation 261/2004 the airline {Travel agent / Operator} has a duty of care towards the passenger. Customer service is unwilling to help and says just pay the extra or cancel the flight with no refund!