"The worst experience! I've worked with them for over 40 flights because of the convenient menu and self-registration option, but my latest experience simply shocked me. The price was inflated by 25 percent above the airline's official rate. Deception occurs when adding baggage — Kiwi charges $88 for it, while it's already included for free by default. Support said it's their commission. Guys, what about your slogan 'the cheapest tickets'? DECEPTION, FRAUD, and SCAM — I lost over $100. Moreover, if I had bought tickets directly from the airline, I would have been able to change tickets and have a larger baggage allowance. After this experience, I'm ending my use of their app and will look for alternatives for future flights. My main complaints are: 1. inflated price; 2. limited options for ticket refund or exchange; 3. reduced baggage weight without warning."
2 months ago
Kiwi.com has a
1.1
average rating
from
1,255
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.