I had a very bad experience with Kiwi Travel Agency. I booked domestic flights in Bali through them, but when I arrived in Jakarta, my flights were canceled without any notice. I had to scramble to find last-minute tickets, most of which were fully booked. This caused me to stay an extra night in Jakarta, losing money on my Bali accommodations.
Even after many attempts, I still haven’t received a refund for the canceled flights. This agency is not reliable. Please avoid booking with them!
5 months ago
Kiwi.com has a
1.1
average rating
from
1,324
reviews
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