Another scam agency. their advertising is just another BS, and you will not get a penny back of what they are offering as part of their non existence service. they don't show you the actual terms and condition until you purchase your ticket, for sure when you try to book, there is not even time to read any of these terms and conditions that will be different from actual advertising. a new SCAM that they call it TRASFER PROTECTION under the impression that if you have flight delay or cancellation you will be offered refund or free rebooking, which of course part of any booking in any Airlines directly. But KIWI make you believe that your separated purchased ticket with them is covered by KIWI and once you lose your trip because the first flight cancelled by airlines due to their technical difficulty. KIWI simply claims that since KIWI system is operational the cancelled flight is not covered under transfer protection and you need to pay them over 60% of your total trip (the whole international and domestic ticket) or you lose your right, which is a total BS as flight is considered their service since they are selling the flight to you not their booking. And since rest of your flight will be useless you will lose all your hard earn money. As simple as that. And of course since these corporations taking over flight industry doesn't provide any protection to any customer. As why should they care about customers since their regulations are only there to protect the big corporations and not the customers. don't buy from them or you lose anything you pay no matter why your flight has been cancelled. you are the one to lose your money because you are just 1 customer and you cannot claim anything since there are always the TERMS and CONDITIONA to protect them all the way