So, no story with this joke-of-a-company can be short, but I’ll try. Basically, I was flying with my sister from Rome to Budapest where we would pick up my sister’s car and drive to Ukraine, where we live. I bought the flight on kiwi. The airline has changed my sister’s flight to the next day from when we were supposed to fly. No one informed us. We occasionally noticed that my boarding pass is duplicated and there is none for my sister. After looooooong back and forth with kiwi they said that my sister called the airline and changed her flight (I will not get into details why that was not possible) and even without any extra change! Since we didn’t find any information nor a boarding pass for the changed flight, we bought a new flight earlier the day we were supposed to fly. It’s been one and a half months since I opened a dispute with kiwi and they just disappeared after they told me some more lies and fairy tales. They said that we both came to the airport to take the original flight but my sister was denied at boarding and so i flew and she flew the next day. Here’s the fun thing. At that moment when all this was happening we were already crossing the Ukrainian boarder… So when I said to kiwi that I have a stamp in my passport proving that I did not take the original flight and my sister was with me all the time, they just disappeared. Finally, the airlines confirmed that they changed the flight but they claim they have all the correspondence with the kiwi and that the kiwi was supposed to inform us. So one and a half months later all kiwi is doing about this situation is continuing lying. I wonder why they are still alive. But, I decided that it is convenient to use their application to find a flight you need but never ever will I buy anything through them again. Joke of a company!