Kiwi.com is the worst. I paid extra for a standard ticket so I could change the dates if I had to. I changed it once and they downgraded me to a saver ticket. They will not allow me to change the date again, even for a fee. If you see the attached screenshot nowhere does it indicate they will downgrade you. Customer service is also the worst. Trying to find someone who can speak decent english is just about impossible. If I could give them a negative 5 stars I would. Traveling is supposed to be fun, they make it a nightmare.
3 months ago
Kiwi.com has a
1.1
average rating
from
1,324
reviews
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