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Nora
Terrible experience with Kiwi.com. My flight was rescheduled, but the update was sent to an unidentified email instead of mine. Customer service gave conflicting information about refunds—phone support said one thing, chat support said another. Poor communication, inconsistent support, and zero accountability. Avoid this app at all costs.
1 week ago
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Kiwi.com has a 1.1 average rating from 1,324 reviews

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