I had a ticket for May 26, with a surcharge of 80 euros for the opportunity to rebook. Quarantine extended, as a result - the cancellation of flights. Kiwi writes: Sorry, we can’t return your money since it is not provided by your tariff (there are no questions), but you won’t be able to rebook as well, quote: "rebooking is available only for cases of independent changes to the route and is not available in emergency cases (force major circumstances). " I still have 10 days before departure, so I want to make independent changes to the route by myself, but I can’t do it anymore, this option is not available (and they dont care that you paid for this option). The reservation number is 115128475. Kiwi are scammers!
4 years ago
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