Thieves, crooks, fraudsters!!! Never but never buy anything through the kiwi.com I was advised from family and friends to pay more but not having to go through all the stress and frustration that these scamers dit to me and my wife at the same time... Just don't do it, it's a trap! Is not my forts time having issues with them, but it's the first time when major amount of money is involved. Also beware of anything that's coming from freenota.com somewhere are related so just please save your money and most importantly, your time! Long story short, we booked in March for the May, destination US, on April 7th this month got canceled email, I'm traped in a quarantined country, asking for refund, when they barely answer, they keep stating will take 3 months, when, we need those money now for food and medicine. It's unbelievable how they operate when comes to refund in a pandemic state of mind...still didn't received my refund... Unbelievable... So, please, Never but never buy anything through the kiwi.com!!!!!!!!!