Kiwi is practicing fraud booking. The company put multiple bookings (multiple flight) together to create seemingly a legitimate trip itinerary. The company knows that the connection flight will not be allowed due to covid-19, but still provide the bogus trip itinerary. I am one of the victims, and only found out about the bogus trip itinerary at the last minute. Naturally when I request they take full responsibility and issue full refund, and the answer I got is that it is not their responsibility for the itinerary issue.
4 years ago
Kiwi.com has a
1.1
average rating
from
1,401
reviews