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Hui yin
Kiwi is practicing fraud booking. The company put multiple bookings (multiple flight) together to create seemingly a legitimate trip itinerary. The company knows that the connection flight will not be allowed due to covid-19, but still provide the bogus trip itinerary. I am one of the victims, and only found out about the bogus trip itinerary at the last minute. Naturally when I request they take full responsibility and issue full refund, and the answer I got is that it is not their responsibility for the itinerary issue.
4 years ago
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Kiwi.com has a 1.1 average rating from 1,324 reviews

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