I would recommend avoiding this company at all costs. My flight was cancelled 5 months ago by the airline which is a no brainer for a refund, but impossible to get refunded from Kiwi.com. You booked through them and cant go to the airline directly because of that. They fought a transaction dispute and are keeping all the money for a cancelled flight. This includes kiwi keeping their fee’s for the cancelled flight and the airline stealing the taxes that were due to local governments and airports. Both of which is probably illegal.
4 years ago
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