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Huong
SCAM AND XENOPHOBIA TOWARDS TRAVELERS I booked a whaleshark tour in the Philippines but finally it included only car rental. The voucher was misleading and it's like they sell a coffee without coffee inside the cup. So I lost my money for a taxi I didn't need (as I had a motorbike) which cost 3 times more expensive than a common taxi service you can find onsite in Bohol. Furthermore, the driver didn't take me to the whaleshark point of the voucher but dropped us off 13 km earlier, then became agressive and racist when my friend and I refused to give him the fees not mentionned in the voucher, he insulted my friend and threatened him. When I contacted Mil N Mich the provider of Klook in the Philippines, they have shown themselves xenophobe and aporophobic telling we were too poor to able to pay, that's not the point. I booked another whaleshark tour later, all fees included, it cost 2 times less than what Klook took from me for only transfer. When I contacted Klook customer service, they didn't refund but suggested me accepting some credits (1/4 of what I had spent) that I can only use on Klook. In one word, they fooled me to buy something I didn't need, then pushed me to spend even more money with them. No thanks, first and also last experience. I left an one star review on Klook for the whaleshark tour for being a scam, my review has disappeared. I reported to the Police service for being victim of scam and xenophobia towards travelers.
5 months ago
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Klook.com has a 2.1 average rating from 40 reviews

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