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Anonymous
Klook customer service is HORRIBLE not compassionate at all just robotic answers. I purchased express pass to Universal Studio in Japan along with a day pass. I did not realize Super Nintendo came with the variety 7 and purchase the day pass with Nintendo. I called and asked if I can downgrade my day pass to not include Super Nintendo and that had to be the worst client experience ever. my first and last to go with Klook.
4 months ago
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Klook.com has a 2.1 average rating from 40 reviews

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