I ordered 6 pairs of their period underwear. I followed their size chart and ordered a small. They are too small and cut in to my leg creating a dramatic panty-line regardless of what I'm wearing. I reached out to exchange them and was told:
"Our underwear can absolutely fit snug at first but it is intended to as it relaxes with wash and wear! As they are designed to shape to your body, it takes about 3-4 cycles of both wearing and washing the undies for them to get to their true fit."
I told the customer service person that I had tried this for 2 cycles and it just wasn't' working. They then responded with:
"Our return window is 30 days after you receive the order."
Seems contradictory to me as well as terrible customer service/. Now I also have a product that I can't use and spent a lot of money on.
3 years ago
Knixwear has a
2.7
average rating
from
1,078
reviews
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