Not only are they expensive but expect to wait a month or more for them if you live in Western Canada; they will take a week before even shipping the order out. They will blame Covid and Canada Post and pretend like it hasn't been several years into the pandemic and what's actually going on is they are incompetent and refuse to adapt like everyone else. They will offer no gestures to make it right, only offering an insulting refund after fighting for services not rendered, having waited a month and contacted them twice and still don't have the product. They will only parrot the estimated time on the tracker which you have access to already. In my case I have had 3 different delivery dates and the agent was "sure", it would be coming soon and would offer excuses (and a surprising lack of geography knowledge; not sure how the BC floods would affect me here in Alberta and the package is coming from Ontario) and fake platitudes and finally the "possibility of refund ", if it still hasn't shown up. I'm on my 3rd estimated delivery date. In that time they removed an item for over selling it and offered a measly discount on the next order, despite not actually receiving the original one; even more insulting was the fact I was notified that what was removed was now back in stock within the month of not receiving my order. Other Canadian companies on the other hand, who ALSO use Canada Post, actually manage to get their product out at a reasonable wait. I can't even verify if the product is any good and if it isn't what is the point of returning them or if that's even possible given the ordeal Knix has put me through. They don't care about the customer and are only in it for the money, their indifference to your time and energy merely confirms this. If it were the contrary they wouldn't put anyone through this ordeal.