I have been a customer since February 2020. Ordering is easy and product is as advertised. I have spent almost $2000 over the years. Recent purchases the bra sizes have changed and I’ve found the underwear sizing different. I am not any larger than I was in 2020 but I have had to order at least a size larger than before. The refund and return procedure was excellent and easy. In the last week I’ve had two light leakproof underwear unravel at the inside leg. I love the different types of protection in the leakproof products. The bras, and I have at least one of each type are very comfortable for all day wearing. Knix is a great brand and I am glad I discovered them. I use the leakproof not for my periods (stopped many year ago) but for light bladder leakage. The colours are bold and fantastic.