I purchased three pair of leakproof panties. They did not work well. I had only tried one pair, the other two were still in their cardboard pouch. I was told I could not return the unworn pairs. I was issued I store credit. So im forced to but another item but if you don't spend $75 you pay $10 shipping. I tried to check out with my $10 reward and my store credit. The site didn't even give me time to enter my store credit. You can't seem to get anyone live on the phone. If I ever get this figured out I will never order from them again and would definitely not recommend.