Zero is not an option but that's what's this company deserves. I tried the bras, the underwear, the sports shorts, and the night clothes. Awful! They're thick, they're stiff, they gape at the leg, the shorts fit so wrong, AND the customer service SUCKS....it's unresponsive and inattentive to my need. I spent $140 the 1st time (after reading they're very misleading return policy) and got stuck with "store credit". I finally found an item that I thot would be okay and the advertising was misleading. The model is wearing a shirt and shorts (sleepwear) and it was $45. When it arrived it was just the shorts - $45 for sleep shirts with no matching top. AND the packaging was sliced in route that went all the way to the shorts - now i have $45 shorts with a hole and no way of getting my money back! Ugh! Email after email and still no reply and no option to exchange or return! I'm out $140 and clothes I wouldn't give away! Only redeeming quality is that i didn't have to send any of the products back but like I said, wouldn't give them away! Knix - i want a full refund!