Whatever you do, don't place your first order with them online. If you've been fitted in a store and know which products work for you, ok, then it might be fine for reorders. I made the mistake of placing an initial order order online and despite using their size guide, nothing fit. I sent the order back and waited to hear from them about my credit before placing a new order. It's been a full month and they have yet to acknowledge my return or issue a credit. Side note, they don't do any merchandise credits back to your original payment, it's merchandise credits only. I can tell by tracking my return that they have had it in their custody for over 3 weeks and still nothing. Want to ask a question about fit, or credits or anything? GOOD LUCK WITH THAT! They don't offer any customer service by phone-NONE! Their chat feature is only a dumb robot, no person on the other end and so email is really your only avenue for assistance. When you send an email you get a message that they are overwhelmed and they warn it will be sometime before they'll get to your question. I don't know how they can get away with doing business like this in the 21st Century but I wish I had read this review prior to placing my first order because I wouldn't have ordered at all. So I'm just waiting for my $125.00 store credit to show up. Maybe after two months......