Still no delivery of an order placed in early December. Like every other company out there, they should have used an alternative shipping method yet when I asked to cancel an item since it hadn’t been shipped I was told no because it had been processed. That was the end of December. Now January 8 and still no package ordered on December 2. Cancelled subscription too. Thought I would give them a second chance after not being happy with some of the underwear the first time I had a subscription, ordered a cute pair for Christmas and started a new subscription and this was it. Still not here, super not happy and will not be purchasing from you ever again. Many other places to get cute affordable underwear that you actually get to choose.