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Rich V
Against my better judgement, I ordered a pair of hiking boots from Kohl's. I'd never done business with them before, and never will again. I didn't think it was possible to have so many problems with one simple order. I failed to check the feedback forums first. Big Mistake. All the negative feedback is spot-on. First their website crashed while I was ordering and it took five attempts. Then they pushed back the estimated arrival date three times. Then their label printer malfunctioned and only printed a partial address. The package was never delivered, while their website says it was successfully delivered. And this was just the beginning of all the issues I had. They SUCK. It took four hours driving around in a pandemic to track down the package. It's nothing short of a miracle I found it at all.
3 years ago
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Kohl's has a 1.8 average rating from 369 reviews

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