Terrible Customer Service From Customer Service Line to Corporate Office Kohl’s.com purchase Bait and Switch Tactics used And after the fact taking away Kohl’s Cash I earned And When I spoke to a manager he was trying to put words in my mouth trying to poke holes in my experience Manager Names is James: Badge Number: 85LD Incident Number 201-203-084-772 This is one more reason why Kohl’s Department Store will not survive and is partnering with Aldi and Sephora to stay in business and that’s not going well. Hence why you closed many stores and continue to do so. I have never bought anything from kohl’s before this and now never will