will NEVER shop kolhs again. This was my first shopping experience with your company. I will stay with Belk! My order I was told is in Texas This is the 23rd. Of Dec. I ordered on Dec. 9th. The tracking is a joke! Are you too cheap to use FedEx? I will not get the Christmas presents before our dinner at 12;00 tomorrow. I should have read your reviews before ordering from you. It's clear you dump on your customers. I waited for 45 min. To speak to someone that knew nothing about my order! NEVER! Again! I will tell everyone I know about this experience. Then watch you loose customers. I'll see your name beside JC Penny. You will learn that you survive through customers the hard way. I will go on every site and tell my story. I will hurt your business. KARMA coming your way. Hold on! I have a big mouth with many friends that will ban together and spread the word. You have passed off the wrong person. By the way keep your stupid Kolh cash. I'm not about to buy anything else from you.