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nettiegurl16
MAJOR screwup company They used to be reputable carrying mostly first-class merchandise, until this pandemic. Now its all way overpriced dollar store junk, and a messed up website return policy. I needed some new skorts (not skirts) as my local Goodwill, Target etc. no longer carry them, or they've out of stock. And I wanted to use my kohl's charge. I ordered 4 knee length size 10 skorts on 8/30 and what I received on 9/3 were 4 denim mini skirts. I went to the website to do an easy return, and discovered that Kohls had changed that policy. Now you either have to visit a store OR spend an hour on the phone with their useless CS.
3 years ago
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Kohl's has a 1.8 average rating from 370 reviews

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