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Dawn
Received a letter in mail stating my APR was increasing due mine was lower than new customers. I'm thinking what the hell, if I charge anything always pay it off the next month so I don't pay interest. So I call customer service and asked them to explain, he told me it is increasing so all customers have the same APR and the new APR is 26.99%. So I said fine close my account, he precided to tell me, well Miss if you close your account you will never be allowed to open it again. I laughed at him and said close my account if you treat customer like this I don't want to give you my business anyway
3 years ago
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Kohl's has a 1.8 average rating from 370 reviews

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