DO NOT EXPECT GREAT THINGS FROM KOHLS!!! I ordered a linen kitchen valance to match my living room curtains as my place is combo kitchen/living room. They were discounted for black Friday, I used my 20% off, and Kohl's cash. To get free shipping, I got a shirt and socks I didn't need. I obviously changed my address with them because I got my statement in the mail here. Yet, they shipped my curtains to PA. 😡 I tried live chat, useless! I called Kohl's. Their response: If they cannot get the order stopped and returned to them during transit, there is not anything they can do. No refund 🤬!!! When I threatened to pay off the card, cancel it, and never shop at Kohl's again, they said they would credit the curtains, but it would take at least one month. Not helpful. Since I got them via the aforementioned discounts, I cannot rebuy them, and I lost my Kohl's cash. I request a refund for the shirt/socks I only ordered to meet the free shipping because they have not shipped yet. Kohl's refuses to give me a refund, saying they can't, until the above order is resolved. Seriously, Kohl's refuses to refund items that never shipped. As usual, the people with whom you are trying to communicate are from another country. I asked to talk to a supervisor, on hold ....... After a period of time, the woman comes back and says, "it will be a 30 minute hold to speak to a supervisor". Sure! Been there, done that before. Needless to say, I WILL NEVER GIVE KOHL'S ANOTHER DIME OF MY MONEY!DO NOT EXPECT GREAT THINGS FROM KOHLS!!! I ordered a linen kitchen valance to match my living room curtains as my place is combo kitchen/living room. They were discounted for black Friday, I used my 20% off, and Kohl's cash. To get free shipping, I got a shirt and socks I didn't need. I obviously changed my address with them because I got my statement in the mail here. Yet, they shipped my curtains to PA. 😡 I tried live chat, useless! I called Kohl's. Their response: If they cannot get the order stopped and returned to them during transit, there is not anything they can do. No refund 🤬!!! When I threatened to pay off the card, cancel it, and never shop at Kohl's again, they said they would credit the curtains, but it would take at least one month. Not helpful. Since I got them via the aforementioned discounts, I cannot rebuy them, and I lost my Kohl's cash. I request a refund for the shirt/socks I only ordered to meet the free shipping because they have not shipped yet. Kohl's refuses to give me a refund, saying they can't, until the above order is resolved. Seriously, Kohl's refuses to refund items that never shipped. As usual, the people with whom you are trying to communicate are from another country. I asked to talk to a supervisor, on hold ....... After a period of time, the woman comes back and says, "it will be a 30 minute hold to speak to a supervisor". Sure! Been there, done that before. Needless to say, I WILL NEVER GIVE KOHL'S ANOTHER DIME OF MY MONEY!