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Anonymous
I placed an order online on December 4th, 2022. We never received it. It was returned by the post office for an incomplete address. Which is funny because I ordered something the day before and received it to the same address within a week. I tried calling Kohl's customer service to see if they could help file a report with USPS since they were the shippers. I was told they can't do anything and to wait for the item to return. I was offered a 30% discount to reorder the item. This was a Christmas gift and this call was made in January. No thank you. 2/3/2023 Almost 2 months since this order was placed, still to resolution, no movement in tracking. I was a very loyal customer until this. NOW, I cut my credit card and will never shop at Kohl's again.
1 year ago
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Kohl's has a 1.8 average rating from 369 reviews

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