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Ethel
I made an online purchase I receive my order. It was too small. I don’t have a car. There is no store in my city. I am disabled. I explained that over and over. I asked if the email return slip can be sent to me. I was told that my purchase had to be over $300 in order for me to get a return slip. This was not stated on the online service it wasn’t stated before my money was submitted. This is unfair. It will cost me $50 $25 each way in order for me to get my money back so I will end up with six dollars this is. Horrible as a senior citizen A disabled citizen Citizen and the person that tried to help me was working from home, and the supervisor would not even talk to me open that they would understand. This is the worst treatment I have ever received. I will never ever order or come into the store again the policy needs to be changed. Or either it should be stated online there was no customer service for me at all
1 year ago
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Kohl's has a 1.8 average rating from 370 reviews

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