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Nova
They have no verification measure to check emails when you create an account. Anybody can enter anybody else's address...and bam...somebody else have an account on their site with your email address. It happened to me: sombody entered my email address to create a kohls account, for security reasons I went and changed the password so whoever did this could not get access. Getting an account deleted it's near to impossibile, once you're in you won't get out, your email is in their system, you will get promotial spam...the whole 9 yards. Chatting with ther customer support is like bouncing up a wall, they refuse to delete your account, they start asking your for your data, name, telephone number and address, I refused to give them my address and telephone number, I just told them my name but in retrospect I think I shouldn't have. They will just deactivate your account but your email and name is in the system and you will continue to get spam email without consent. I think it's ridiculous that a company do not have systems to validate email, and will refuse to delete accounts.
1 year ago
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Kohl's has a 1.8 average rating from 369 reviews

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