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Jenni
Yesterday I bought a pair of shoes and noticed the following day that they were two different sizes. I took the shoes back to the Middletown store but they didn't have the matching pair. I'm assuming someone is walking around with two different sizes. They looked the shoe up online and it was out of stock. I decided to go to the Tylersville store a d they did have the size I needed. Walked up to customer service and the show is ringing up at a higher price. The customer service rep- Robert would not honor the sale price. He said I'd have to purchase the size I needed and go to the Middletown store to see if they would honor the price. I wish I would have asked for a manager because Ashely at the Middletown store was so friendly. I told her what had happened and she was so apologetic for what happened. HATS OFF TO THE MIDDLETOWN store- they are always so nice and helpful!!!
10 months ago
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