I placed an order for Christmas presents on Kohls.com on November 27 2023. It never arrived. I went to the store and they said they couldn’t help me. I emailed ontrack several times and they said it’s on its way. Tracking said they received data but not package from seller. No tracking information. Automated system says on its way. It never arrived. This order was Christmas presents for a family member that came home for Christmas to no presents. I got to talk to a customer service representative finally after several attempts and being on hold for 30 minutes. After explaining the situation I was put on hold again. She then said she would cancel my order and request a refund. I said that’s it? I’m supposed to be ok that you ruined someone’s Christmas and accept no responsibility? Not even an apology. She put me on hold again and then came back and said she credited my account for compensation. I said how much and she hesitated then said $8.00 I said that’s all my business is worth to you is $8? Worst service ever
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.