Totally disappointed with kohls .com. I ordered personalized gifts that I sent myself so I could return if they didn’t come in time. I ordered gifts online to ship to another address and made sure item”s delivery dates were in time for Christmas- each item. estimated to arrive by the 20th ( dates were up until the 20th). I even bought more items to get free shipping. Advertised pajamas and pajama bottoms -nothing out of the ordinary. 1 item was delivery on the 20th and the 3 others are estimated to arrive after Xmas on the 27th. I can’t even cancel because supposedly they processed. I would have purchased different gifts had I known there was a chance gifts would not be delivered before Xmas. All my online orders from different stores arrive on time or just 1 day later. Old Navy, Home Depot , Lowe’s, Gap, Amazon. I wish I would have just ordered from them. Now only 1 person will have her gift .