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Anonymous
Ordered a table online and it came damaged. Been on the phone an hour and a half...with customer service agents who can’t speak English...a friggin hour and a half! First...they want me to put this big box In my car and return it to a store! Really? How bout no! If I wanted to deal with a store, I would have gone there to begin with! Can’t replace it for almost month, can’t get a refund for over a week! Refuse to expedite a new one! Buy Amazon! Stay away from Kohl’s for online orders! Not worth the aggravation or my time! Terrible customer service...terrible experience! Seriously...over an hour and a half to get NO resolution!
5 years ago
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Kohl's has a 1.8 average rating from 370 reviews

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