*** POOR CUSTOMER SERVICE *** I purchased four containers of shaving cream and realized that I purchased two of the same scent only after they sent the email confirmation and just wanted to change to a different scent. I immediately sent an email to the customer support contact and did not receive a response. After two days followed up and was told that unfortunately the order could not be modified as the shipping location does not check the emails and is in a different location and the package was already shipped. "We apologize for the inconvience"! I asked if the item can be returned once I received the item but was told NO as it is not allowed. There was definitely enough time to change the items out before shipping if the company had better internal communication and cared about the customer.