Never order from Kurt Geiger, they have terrible after sales customer service. God knows where they are based. Not in this country as phone lines are dead and they’re responding to emails in their own time. I ordered pair of boots which never arrived. Contacted delivery company with tracking number, Delivery company could not locate the tracking number, they asked me to contact seller which I did and to my shock and horror they were adamant it’s been delivered and refused to deal with my case any further. Keeping my money and also not delivering my order. Do not trust this company. So horrified.