Hi I did bought shoes for my daughter birthday gift. When I go home and open box the shoes was used I was very upset. I did spend more than one hour found a good design .and next day I returned it back. Same person is there she refused I was more upset how could she lied front of me. She not sorry She waisted my time also she not have other pair if I order it.she said to me I will write down next time you not allowed buy any shoes from our company. What a radicals people services.it will takes 1 week after I will received . Customer service is very poor. Company should not hire like this poor service.