Very poor customer service. I bought click and collect shoes 20 days ago and I’m still waiting for the parcel. I have now rang customer services twice and they keep saying that the shop has lost the parcel. After 20 days I still don’t have my parcel and they have taken my money. Every time I ring customer service I have to wait for 30 minutes and they keep telling me they will sort the problem within 24 to 48 hours which is a lie. They sent me a link to track my parcel and it doesn’t even work. So much time wasted! I advise not to buy Kurt Geiger online!
4 years ago
Kurt Geiger has a
1.7
average rating
from
132
reviews
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