Ignore kirt Geiger!!!!! Rude staff and just take your money seriously I have never experienced this with any other shops apart from Kurt Geiger so I bought pair of heels on sale in a size 7, and when I come home it’s more like a size 6 their sizing are a little smaller than normal and when I try to get my refund because I couldn’t find bigger size I get told I can’t refund it and can only exchange or get gift card! It’s so ridiculous how they have this kind of rule! Like now am stuck with pair of heels I can’t even wear and when I called in Brent Cross the manager was very rude and not helpful at all telling me if you come down your won’t get it refund so don’t come down wasting ur time. I don’t understand how they have such staff that are so useless and unable to help instead just being rude on the phone. I would never again buy from there. I am getting no refund and stuck with the shoes.