This was my second order from Kyler Mac. My wife usually handles purchases, but this was a surprise for my wife. I had expectations that it would take a couple of weeks to receive the item since I had not wanted to pay for any increased shipping rate. I was immediately notified electronically of my order acceptance, and confirm. I think it was the next day I was notified, the order was placed in the mail. Under tracking update that they provided an email indicating it was out for delivery. It showed up the same day as I receive that note. The process was very simple for me to handle and exceeded my expectations with regard to being kept up-to-date on the status of the order. I was totally surprised about how quickly , the process was completed. I was totally happy from start to finish with this process.