I initially purchased a total of six items, but soon after, I requested that one item be removed from my order. Although the order was adjusted to five items as requested, I have yet to receive a refund for the item that was removed. I have sent multiple follow-up emails requesting the refund, but responses have been slow and have not resolved the issue. Now, even after receiving the remaining five items, I still have not been refunded for the item that was canceled. Due to the lack of timely responses, I decided to return all received items and have disputed the entire charge with my credit card company to ensure the issue is addressed.