Complete SCAM! Don't ever buy anything from them because you will not receive it. This is probably a website that makes money by selling products that don't exist. I bought my bedside table in November 2020 (order number GE767790891FR) and never received anything. I got in touch through all the possible channels like Instagram, Facebook, Website, Email, Customer Service form and they never even bothered to reply to me. I had to email the CEO of the company, Richard Burke, to get some acknowledgment. As I paid with Paypal I tried to get my money back using their channels but La Redoute keeps lying saying that I received the product even though I never did. The tracking number of the package was never updated and once I made the claim to Paypal they magically update with 2 pieces of information: 1/Product couldn't be delivered & 2/Product was delivered (both on the same day). So they basically are trying to lie to not give my money back through Paypal. I would never buy or recommend this company to anyone RUN AWAY from them right now.
3 years ago
La Redoute has a
1.8
average rating
from
249
reviews
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