This is an appalling company, don't touch these guys with a barge pole! They lied about having stock on their website, when I went ahead and paid for the item, I got an email stating it wasn't in stock and had to wait two months. Not a good start, it gets worse. The product then developed a fault, I sent it back to the manufacture as it was still under warranty. They stated that it couldn't be fixed and that I would be due a full refund from La Redoute… After trying to phone the company to speak to someone about this, they refuse to answer the phone. I emailed customer service, who replied after about two weeks with some generic reply. They then dragged their heels about getting the money refunded. Two months later I still haven’t received a refund, one of their “customer service” team even lied to me saying the refund had been processed, which it hadn’t. After countless emails to them which they refuse to reply to. Emails where I’ve asked someone to call me so I can find out what’s going on, which they don’t. I’m now stuck without the monitor I bought, which wasn’t cheap, and haven’t received a refund for either. Please stay away from this company for your own sanity and blood pressure levels. They are by FAR the worst company I’ve ever had to deal with. The utter contempt they show their customers by the complete lack of communication, lies and inability to follow trading laws is staggering. You’ve been warned.