Terrible customer service. Delivered the wrong item, item was returned, when asked to refund cost of return because of their error they insisted a photo be sent of "the defect" in the item. We explained that there was no defect, it was just the wrong item, and that it had already been sent so no photo could be taken. They could not understand this so we just requested the refund for the item and not the return cost but they became unpleasant in the email exchange and have now stopped replying. Avoid at all costs.
1 year ago
La Redoute has a
1.8
average rating
from
249
reviews
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